Shipping policy

📦 H2GOX Shipping Policy

Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking details once your order is shipped.

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🇦🇪 UAE Shipping (Domestic)

• Delivery Time: 1–2 business days

• Shipping Fee: AED 10

• Courier: TFM Express

Note: Delivery to remote areas may incur extra charges.

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🌍 GCC Shipping (Saudi Arabia, Kuwait, Qatar, Oman, Bahrain)

We offer 35 prepaid shipping to all GCC countries.

Items over 4 pieces will be free of charge.

• Delivery Time: 5–10 business days

• Courier: TFM Express

🚨 While shipping is free, any customs duties, VAT, or import taxes will be the responsibility of the customer upon delivery.

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🌐 International Shipping (Outside GCC)

Shipping fees will be calculated at checkout based on your destination and package weight.

Customs duties, VAT, and local import fees may apply and are not included in our shipping rates.

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📬 Order Tracking

Once your order ships, you’ll receive a tracking number via email or SMS.

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❗ Delivery Issues

Two delivery attempts are made. If undelivered, your package may be returned or held at the courier’s facility. For assistance, please contact us.